We go cup Terms & Conditions — Transparent, simple & easy to understand

1. General Overview

These Terms & Conditions constitute a legal agreement between the we go cup platform ("we", "the platform", "we go cup") and its users ("you", "member"). It is your responsibility to read these terms carefully before using the we go cup website (wegocup.onl) and mobile application.

We go cup is an online betting and gaming platform operating under an international gaming licence, offering services designed specifically for users in Bangladesh. These terms and conditions were last updated in January 2026 and take effect immediately.

2. Account Registration

To open an account at We Go Cup, the following conditions must be met:

• You must be 18 years of age or older.
• Each individual is only allowed One you may open an account. If the same individual holds multiple accounts, all of them will be closed and any winnings may be voided.
• All information provided at registration must be accurate and truthful. Submitting false information risks account termination.
• You must provide a valid mobile number and email address, as they will be used for verification and important communications.
• It is the member's sole responsibility to keep their account password secure.

3. Age Verification & KYC

We go cup is committed to Responsible Gaming. To uphold this, we verify the identity and age of every member — a process known as KYC (Know Your Customer).

The following documents must be submitted before your first withdrawal:

• National ID (NID) — clear photos of both front and back
• Selfie — holding your NID in hand
• Screenshot of your mobile banking account (to verify your registered number)

KYC verification is typically completed within 24 hours. Once verified, you will not need to go through the process again.

4. Deposit Rules

Deposit rules at We Go Cup:

• Deposited funds are for use on we go cup only.
• Deposits are credited to your wallet instantly.
• Third-party deposits are not allowed — you must deposit only from your own mobile banking account.
• Unusual deposit patterns may be flagged for review.

5. Withdrawal Policy

Withdrawal rules at We Go Cup:

• Minimum withdrawal amount: ৳500.
• Daily maximum withdrawal: ৳50,000 (standard members).
• Withdrawals can only be made to your registered mobile banking number.
• OTP verification is mandatory for every withdrawal.
• Processing completed within a maximum of 1 hour.
• Wagering requirements must be met before bonus balance can be withdrawn.
• Your main balance (funds you deposited yourself) can be withdrawn at any time.

6. Betting Rules

Please keep the following rules in mind when placing bets on we go cup:

• Once a bet is confirmed, it cannot be cancelled — odds and outcomes cannot be changed after a wager is placed.
• Odds during in-play betting can change rapidly. The odds displayed at the time your bet is confirmed are final.
• We Go Cup reserves the right to void any bet placed with incorrect odds resulting from a technical error.
• If a match is abandoned or postponed, the bet amount will be refunded, though this may vary depending on the sport type and league rules.
• Maximum winnings are capped at ৳10 lakh per bet (excluding certain special events).
• Placing identical bets on the same event from multiple accounts (syndicate betting) is strictly prohibited.

7. Bonuses & Promotions

Before claiming any bonus at We Go Cup, please make sure you are aware of the following terms:

• Each bonus carries its own wagering requirement, which is clearly communicated at the time of claiming.
• The welcome bonus is available to new members only and can be claimed once.
• Funds cannot be transferred from a bonus account to the main account.
• If multiple bonuses are active simultaneously, a new bonus will not activate until the wagering requirement on the existing bonus has been completed.
• Any attempt to abuse bonuses — such as placing opposing bets to withdraw bonus funds risk-free — will result in the cancellation of the bonus and any associated winnings.

8. Prohibited Activities

The following activities are strictly prohibited on we go cup:

• Multiple Accounts: Opening multiple accounts under the same identity.
• Bots & Automation: Use of any automated software, scripts, or bots.
• Match Fixing: Betting on pre-determined outcomes or attempting to manipulate the result of any event.
• Bonus Abuse: Providing false information or systematically exploiting loopholes in conditions to claim bonuses.
• Money Laundering: Using the platform for the purpose of illegal payment processing.
• Hacking & Manipulation: Attempting to find or exploit vulnerabilities in the system.

9. Privacy & Data Retention

We go cup takes the protection of your personal information very seriously. Data we collect is used solely for service delivery, security assurance, and compliance with legal obligations.

• Your information is never sold to third parties.
• Information may be shared with regulatory authorities where required by law.
• All data is secured with SSL 256-bit encryption.
• Read our Privacy Policy for more details.

10. Account Closure & Suspension

we go cup may close an account if:

• Evidence of a terms & conditions violation is found.
• Unusual or suspicious activity is detected on the account.
• Failure to pass KYC verification.
• Account remaining inactive for an extended period (12 months).

Members can close their account themselves:

• Using the self-closure option in Settings.
• By contacting our support team.
• Applying for self-exclusion for Responsible Gaming purposes.

11. Responsible Gaming

We go cup believes betting should be purely a form of entertainment. The well-being and peace of mind of our members always come first.

Our Responsible Gaming features:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum stake limit per bet.
• Time Limit: Set a daily limit on how long you can play.
• Self-Exclusion: Temporarily or permanently close your account for anywhere from 1 month to an indefinite period.
• Reality Check: You will be reminded at regular intervals of how long you have been playing.

12. Dispute Resolution

If you have a dispute regarding a betting result or payment, please first submit a written complaint to the We Go Cup support team. Our team will respond within 48 hours.

• Disputes regarding betting results must be raised within 72 hours of the match ending.
• Decisions made by we go cup may be appealed to an independent dispute resolution body.
• If a bet is cancelled due to a technical issue, a full refund will be issued.

13. Intellectual Property

The we go cup website, mobile app, logo, designs, graphics, content, and software are the exclusive intellectual property of we go cup. Copying, distributing, or using any of these without prior permission is strictly prohibited and legally punishable.

Members may use the platform for personal and non-commercial purposes only.

14. Limitation of Liability

We go cup shall not be held liable for the following:

• Betting opportunities missed due to lost internet connection or technical issues.
• Delays or failures caused by third-party payment gateways.
• Cases where account credentials are compromised due to the member sharing their own information.
• Financial losses resulting from a member's own betting activity.

15. Contact

If you have any questions or need clarification about these Terms, please contact us: